Refund and Cancellation Policy

Our Refund and Cancellation Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Refund and Cancellation Policy at any time.

REFUND POLICY

In a determination to accomplish customer satisfaction, the Customer can request for refund within 30 days from the date of the transaction by contacting us through our email: birdboxtv1@protonmail.com. We will respond within 3 (Three) business days.

We are happy to support you if there is any issue you can contact our back-office team for any inquiry or problem.

If for any reason, our back-office staff confirms a refund. Then, a refund will be made accordingly.

We take our customer’s feedback very seriously and use it to constantly improve our products and quality of service.

UNETHICAL ORDER & CANCELLATION POLICY

In case of any software purchase is made through unethical means; by taking advantage of a technical glitch; or by misusing/ the offer terms/guidelines/codes – the particular order/s will be canceled whatsoever and https://www.birdboxtv.net will not be liable to pay any refund to you in all such cases.

METHODS OF PAYMENT AND REFUND?

We will refund your amount to the original payment method, once it has been processed.

REFUND CYCLE

The complete refund process normally takes about 5-15 working days from the date of confirmation of the refund.